Client Information

Working With Florence Okwan Healing Arts

Welcome. Thank you for taking the time to learn more about how I work.

My intention is to offer a safe, respectful and compassionate space where you can explore healing, self-discovery, personal growth and wellbeing. This page provides an overview of my professional approach, standards of practice and important information that may help you decide whether my services are right for you.

About My Practice

Florence Okwan Healing Arts offers complementary holistic wellbeing services, including:

  • Energy Healing

  • Ancestral Lineage Healing

  • Shamanic Healing

  • AromaTouch

  • Spiritual wellbeing support

  • Personal growth and self-discovery practices

My work is rooted in compassion, respect and the belief that each person possesses their own innate capacity for healing and growth.

Professional Standards

I am committed to providing a safe, ethical and professional service.

  • Member of the British Alliance of Healing Associations (BAHA)

  • Adhere to the BAHA Code of Conduct and Ethics

  • Professionally insured

  • Engage in regular professional supervision

  • Undertake ongoing professional development and training

  • Work within the limits of my competence and experience

  • Committed to confidentiality, safeguarding and client wellbeing

What Healing Means

In accordance with the British Alliance of Healing Associations (BAHA):

"Healing is the beneficial effect that healers are believed to have on clients when motivated by their own beliefs and following their normal practices. Healing is administered through the gentle laying on of hands or at a distance through thought or prayer."

Healing is offered as a complementary wellbeing practice. Every individual's experience is unique, and no specific outcomes can be guaranteed.

Confidentiality

Information shared during sessions is treated with respect and confidentiality.

There are rare circumstances where confidentiality may need to be broken, such as:

  • Serious risk of harm to yourself or another person

  • Safeguarding concerns involving a child or vulnerable adult

  • Legal obligations requiring disclosure

Where possible, such matters would be discussed with you beforehand.

Safeguarding

I am committed to promoting the safety and wellbeing of all clients.

If a safeguarding concern arises relating to the welfare of a client, child, young person or vulnerable adult, appropriate action may be taken in line with ethical and legal responsibilities.

Privacy and Data Protection

Your personal information is handled in accordance with UK GDPR and the Data Protection Act 2018.

Information may be collected for:

  • Appointment bookings

  • Communication regarding services

  • Record-keeping

  • Legal and insurance requirements

Your information is stored securely and treated confidentially.

Please refer to the Privacy Policy for full details.

Bookings and Cancellations

Appointments are reserved specifically for each client.

A minimum of 48 hours' notice is required if you need to cancel or reschedule an appointment.

Appointments cancelled with less than 48 hours' notice may be charged in full.

Please refer to the Cancellation and Refund Policy for complete details.

Important Information

The services offered by Florence Okwan Healing Arts are complementary wellbeing services.

They are not a substitute for:

  • Medical treatment

  • Mental health services

  • Psychiatric care

  • Emergency support

  • Professional healthcare advice

I do not diagnose illness, prescribe medication or guarantee results.

Clients are encouraged to seek support from appropriate healthcare professionals where necessary.

Working Together

My commitment is to offer a welcoming space where you can feel respected, heard and supported.

Healing is not something that is done to you; it is a journey that unfolds in its own way and in its own time. My role is to walk alongside you, holding space for exploration, insight and transformation while respecting your autonomy and unique experience.

Further Information

For full details, please review:

  • Privacy Policy

  • Terms of Service

  • Cancellation & Refund Policy

If you have any questions before booking, please feel free to get in touch.

Florence Okwan Healing Arts

"Supporting healing, growth, connection and self-discovery." 🌿

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